Responsible Gaming
Our Commitment to Responsible Gaming
At Heritage Painters Casino, we are committed to promoting safe and responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
You must be at least 18 years of age (or the legal age in your province, whichever is higher) to access and use our casino services. Canadian provinces have varying legal gambling ages. Please verify that you meet the legal requirements in your jurisdiction before participating in any gaming activities.
- Alberta, British Columbia, Manitoba, Ontario, Quebec, Saskatchewan: 18+
- Nova Scotia, New Brunswick, Newfoundland and Labrador, PEI: 19+
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what was lost
- Gambling with money needed for essential expenses (rent, food, utilities)
- Hiding gambling activities or lying about the amount of time or money spent
- Feeling the need to gamble with increasing amounts of money to achieve the same excitement
- Unable to stop or reduce gambling despite wanting to
- Neglecting work, school, family, or other important responsibilities
- Experiencing mood changes, irritability, or anxiety when unable to gamble
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to finance gambling
- Experiencing relationship problems due to gambling habits
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic session timeout periods to encourage breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Cooling Off: Take a mandatory break from gambling activities
These tools are available in your account settings. We encourage you to use them proactively to maintain a healthy gaming experience.
Support Organizations for Canadian Players
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council - www.responsiblegambling.org - Provides information, resources, and referrals for problem gambling support across Canada
- Gamblers Anonymous Canada - Free peer support meetings and fellowship for people seeking recovery from gambling addiction
- Problem Gambling Services - Contact your provincial health authority or search "problem gambling" + your province for local hotlines and counseling services
International Support (if applicable)
- UK: GamCare - www.gamcare.org.uk
- UK: GamStop (Self-Exclusion Scheme) - www.gamstop.co.uk
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- United States: National Council on Problem Gambling - www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately. Problem gambling is treatable, and support is available. You are not alone.
Call the Responsible Gambling Council or contact a local helpline in your province. Seeking help is a sign of strength.
Remember
- Gamble only with money you can afford to lose
- Set limits and stick to them
- Never gamble under the influence of alcohol or drugs
- Never chase your losses
- Take regular breaks
- Gambling should be fun, not stressful